Group Aquatic Program Policies

  • Participants must be in their classroom age.
  • Make-up session will be granted on alternative dates, according to availability, and must be arranged 24 hours prior to lesson.
  • No refunds unless, once the session has begun, a pro-rated refund will be issued in the event of illness or injury only, contingent upon receiving a physician's note.
  • All aquatic program packages expire upon the conclusion of the selected session.
  • Minor children should have an adult accompany them during check-in.
  • Special needs or services for participants will be accommodated for if notified at the time of registration.

 

Private, Semi-Private and Spotlight Program Policies

  • For semi-private and spotlight sessions: participants must be of similar swim ability.
  • Payment for aquatic program sessions are due at the time of making the reservation.
  • Make-up session will be granted on alternative dates, according to availability, and must be arranged 24 hours prior to lesson.
  • No refunds unless, once the session has begun, a pro-rated refund will be issued in the event of illness or injury only, contingent upon receiving a physician's note.
  • Lessons can be transferred to other immediate family members.
  • Special needs or services for participants will be accommodated for it notified at the time of registration.
  • All aquatic program packages expire upon the conclusion of the selected session.